Two digital solution providers have come together to provide Ground Handlers with a multi-benefit, data-driven landside management suite. Hermes Logistics Technologies (HLT) and Nallian announced their collaboration last week, unveiling the benefits that HLT’s Landside Management Solution users can expect.
“We are empowering the ground handler by joining our ecosystems together to give them better control and increased efficiency through better customer experience and superior functionality,” HLT’s Chief Executive Officer, Yuval Baruch, explained. “Nallian's complementary offering leant itself to a partnership with Hermes, and our collaboration will ensure a best-in-breed process with the technology to work for our customers.”
End-to-end transparency and control
Hermes has been in the Cargo Management System (CMS) market since 2002, and has continuously improved its digital products, with the latest being its Hermes New Generation (NG) Ecosystem: scalable, modular digital apps that support its 80 large and small ground handling customers across the globe in providing process and cost efficient, reliable cargo handling services.
Nallian’s cloud community expertise, bringing together all players in the logistics supply chain from airports to ground handlers, freight forwarders, shippers, and other related stakeholders, has proven its benefits especially during the pandemic, where fast data exchange was more important than ever. With the two now combining, to provide Hermes' “Landside Management Solution, powered by Nallian”, users will benefit from “a digital approach to freight management that drives operational efficiencies, enables better planning, and facilitates coordination with freight forwarders and trucking companies.”
Improved digital interaction and streamlined processes
Ground Handling Agents (GHA) will benefit in particular from two solutions to frequent pain points often causing bottlenecks and delays:
- A Slot Booking App, connecting handlers, freight forwarders, and trucking companies, so that pick-up and drop-off slots can be best coordinated to avoid waiting or idle times, and to flatten peaks.
- A mobile Acceptance and Delivery App, enabling truck drivers to quickly and easily see their booked slot times, as well as carry out real-time registration of all activities during the pick-up or drop-off process.
Supply chain visibility is further enhanced through other HLT NG apps such as NG Business Intelligence, Datalakes, and NG Track&Trace, giving GHAs the possibility to better predict handling resource requirements, as well as manage exception handling. Smoother processes help to avoid errors and reduce costs. Nallian’s expertise includes “a suite of collaborative applications on top of its Open Data Sharing Platform” linking cargo communities and individual cargo players together, “to easily connect and share relevant data with their stakeholders, achieving unparalleled levels of efficiency and visibility in cross-company processes.”
In an interview with CFG exactly one year ago, (https://www.cargoforwarder.eu/2020/03/22/dip-your-feet-into-digitalization/), Alex Labonne stressed paperless processes as one of two key low-hanging fruits in improving supply chain efficiencies both from a cost as well as an environmental point of view. With the coming together of Nallian's landside management applications and Hermes New Generation (NG) Ecosystem solutions, GHAs have the opportunity to adopt a paperless approach, without losing out on any of the data they require, and with the added benefit of end-to-end visibility and control across the supply chain.
Making the world operate as one
Nallian’s Chief Executive Officer, Jean Verheyen, underlined: “Our collaboration will help ground handlers to enjoy the benefits of digitization in their extended processes, enabling them to do more with the same infrastructure. Our apps have been built with and for air cargo stakeholders, and this collaboration perfectly fits Nallian's open approach, which aims at giving as many cargo actors as possible access to best-in-class solutions and the benefits of digitization.” The words “powered by Nallian” on the HLT’s system logo put meat into Nallian’s company motto and strategy: “making the world operate as one.”
Data drivers share data sharing experiences
Both companies focus on convincing air cargo stakeholders that data-sharing is core to improving processes, quality, and safety, in an industry that is beginning to leave its skepticism and reservations behind. Data-sharing is “a key element to the collaboration,” and “HLT has been working on projects to use its Datalake infrastructure that captures and stores Hermes NG Business Intelligence events, including developing predictive business analytics with artificial intelligence algorithms.”
CFG predicts interesting business intelligence solutions as a result of this collaboration of digital experts.
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