The three players have announced a new product named ‘SME Solution’ providing independent small and mid-sized forwarding agents with improved planning and control tools who cooperate with Cargo iQ member airlines on a regional or small-scale basis.
In a joint release the trio announces that ‘SME Solution’ will greatly enhance the transparency of air freighting for companies taking part in the project. SME Solution will enable a Route Map
and status updates to be made available to the forwarder for individual consignments in line with the common business practices and milestones set out in Cargo iQ’s Master Operating Plan
MOP was developed by Cargo iQ members as a system of clearly defined common business processes.
On the occasion of the new product’s presentation at IATA’s Singapore-held World Cargo Symposium Chris Davis, Manager Product and Technology at Cargo iQ spoke of a “turn-key solution” his organization in close collaboration with CCS Italy and Riege Software provides to small and medium-sized forwarding agents: “They benefit from shipment planning and control through shared route maps and operational visibility for various milestones along the shipment lifecycle.”
The new product is a door-to-door (D2D) solution. It enables Cargo iQ members to measure the movement of freight from shipper to consignee in real time on House Air Waybill level. The entire route map data is provided by Cargo iQ to generate analytics, which is then reported to members in the organization’s Air Cargo Intelligence Hub.
Benefiting the overall cargo industry
However, prior to joining the bandwagon and get access to Cargo iQ’s performance management tools, interested companies have to register with an accredited Cargo iQ SME IT Service Provider.
Such as CCS Italy for example, that specializes in innovative, value-added IT solutions for freight forwarders, air cargo carriers, and ground handling agents. Commented Gianni Mauri, Senior Consultant of CCS Italy: “Taking part in Cargo iQ’s SME Solution trial is a great opportunity for us to demonstrate how independent freight forwarders can work with air cargo carriers to benefit the overall air cargo industry.”
It was his company that knocked at IT provider Riege Software’s doors in November 2017, showing high interest in enhancing the transparency of cargo transports for small and mid-sized agents by using the Riege developed back-end Cargo Data Management Platform (CDM) technology.
Cargo iQ is main ‘SME Solution’ stimulator
From day one of their cooperation, their joint aim was to open up new technical and operational avenues for the air freight industry, focusing on quality improvement and productivity increase, cost reduction and yield optimization as well as customer retention and employee satisfaction.
An approach that has obviously also convinced the Cargo iQ management as now evidenced in Singapore.
Stated Benjamin Riege, Head of Communications at Riege Software: “Whatever we do, we put focus on scalability – in all aspects – to serve customers from the smallest to the largest and delivering the same high technological level to all. Our acclaimed TMS Scope is proof of this.” He went on to say: “The opportunity to expand this approach to IATA's Cargo iQ initiative focused on SMEs was a key stimulus for the time, money and work we invested in this tri-partite project.”
The launch of “SME Solution” will start shortly. Together with IATA, Swiss WorldCargo and KLM Cargo are on board from the airline side.