Exclusive - LH Cargo Introduces New Tracking Service

As of today (4 July), the carrier’s clients can use their own active tracking devices to control temperature profiles, vibrations or humidity or other related risks their shipments are exposed to during a given flight.
In the meantime, forwarding agents have applauded the expanded network accessibility offered by Lufthansa Cargo and their joint-venture partner All Nippon Airways Cargo (ANA Cargo) on all Europe to Japan routes served by both partners. 

LH Cargo clients can add tracking devices as seen here to their shipments flown on board the carrier  -  courtesy:  Sendum Wireless Corporation
LH Cargo clients can add tracking devices as seen here to their shipments flown on board the carrier - courtesy: Sendum Wireless Corporation

Constant data flow
They resemble smart phones in size and weight and they are at least equally sensitive: tracking devices integrated in boxes, containers or packages that are designed to provide their owners with real-time GPS location, temperature data, and humidity levels within a shipment, vibrations or sudden shock events. Due to this constant data flow, transports become extremely transparent revealing also whether shipments are messed-up or falsely treated.
“By offering clients the use of their own active tracking devises we want to make things easier for our customers and make our services even more transparent,” states Alexis von Hoensbroech, Board Member Product & Sales, on his LinkedIn-Profile. He stresses that LH Cargo has established all technical and legal frameworks required for the use of a variety of customer owned trackers.
LH Cargo points out that besides enabling customers to use their own tracking devices the carrier’s traditional tracking service via their website or app will remain fully available to potential users. 

Forwarders Welcome Expanded LH Cargo - ANA Cargo joint venture

As announced, beginning July 12, Lufthansa Cargo and All Nippon Airways Cargo offer their clients ‘metal neutral’ transport of air freight shipments from any point in Europe to Japan. Meanwhile, forwarding agents reacted positively to this step, welcoming the enlarged network accessibility and enhanced flexibility.
We gathered some comments:

Hendrik Khezri  -  courtesy a. hartrodt
Hendrik Khezri - courtesy a. hartrodt

Hendrik Khezri, Managing Director a. hartrodt:
As a. hartrodt we consider it positive that we can concentrate more of our Japan volumes on one carrier, enabling us favorable capacity agreements, no matter if the goods are flown on board of a Lufthansa or ANA aircraft. A further advantage from our point of view is the network enlargement resulting from the carrier’s route joint venture, enabling us direct capacity access at all European airports served by either LH or ANA, which goes hand in hand with greater capacity flexibility and offering. But in general terms I must say that the trend to build alliances among cargo carriers is anything but new, resulting for us in reduced price negotiation opportunities.

Dieter Haltmayer  -  photo QCS
Dieter Haltmayer - photo QCS

Dieter Haltmayer, Managing Director and owner of Quick Cargo Service (QCS):
In my eyes, the carrier’s joining forces is a positive step forward. This way, we can utilize their capacity at the airports they serve, be it Frankfurt, London, Paris or Amsterdam. It has long been our philosophy to have our shipments uplifted at airports located close to the origin of the goods. This way, we can prevent the items to be trucked to Frankfurt or Amsterdam for example, which adds to the costs and does not enhance the speed of transports and might even deteriorate the quality of some consignment. This option of cutting down expenses by flying off the shipments where they come from is particularly interesting for the big boys that bring in high volumes but also for Quick Cargo Service in the international exchange of goods flying from Europe to Japan.   

Bastian Trapp  -  photo private
Bastian Trapp - photo private

Bastian Trapp, Gateway Manager EMO Trans
Metal neutral transports offered by Lufthansa Cargo and ANA Cargo increase the flexibility and permits us access to a wider network both airlines are serving. Their joint venture also reduces the risk of offloads and speeds up the supply chain due to the fast uplifting of goods at an increased number of airports served by either j.v. partner. This increases the flexibility and is fully in line with our aim to deliver first class services to our clients. Insofar, we welcome the step taken by LH Cargo and ANA Cargo.

Heiner Siegmund

Write a comment

Comments: 4
  • #1

    CHEN Hua (Friday, 08 July 2016 10:17)

    this is good news to healthcare & biomedical air cargo transport, though LCAG is not the first cargo carrier to approve such wireless sensor devices , CX cargo /KE cargo and FedEx have their approved devices too. Just want to know if customers require to deactivate such self provisioned but carrier-approved trackers for certain timeframe( 20hrs after goods acceptance) so that wireless sensor devices will be hibernated during the flight to protect a/c safety.

    Chen Hua

  • #2

    Heiner Siegmund (Friday, 08 July 2016 17:19)

    Dear CHEN Hua
    interesting detail.
    We asked LH Cargo to provide an answer to this rather technical issue but haven't received a reply yet.
    Greetings, HS

  • #3

    CHEN Hua (Monday, 11 July 2016 07:31)

    have got update from LCAG counterpart as follows: Activated flight mode is mandatory and failsafe timer values has to be set to 20h, Data transmission is
    disabled in all devices during flight to conform to air safety regulations


  • #4

    Tilman Rehberg (LH Cargo) (Monday, 11 July 2016 11:04)

    @CHEN Hua:
    yes such a requirement is existing and is content of our instructions: "Activated flight mode is mandatory and failsafe timer values has to be set to 20h"
    Tilman Rehberg