Singapore Post Limited (SingPost) said it is integrating its eCommerce division, SingPost eCommerce, with leading U.S.-based eCommerce providers TradeGlobal Holdings, Inc. and Jagged Peak, Inc., to launch SP Commerce. SingPost acquired both companies at the end of last year.
The move to integrate TradeGlobal and Jagged Peak will not only significantly expand SingPost's eCommerce activities in the U.S., but also increase its ability to provide access to China and the
rest of the Asia Pacific markets.
The solutions that SP Commerce offer include end-to-end services spanning webstore development and operations, global fulfilment, omni-channel order management, cross-border commerce, performance marketing, and customer care services.
SingPost now provides end-to-end eCommerce logistics solutions to more than 100 brands such as Adidas, Calvin Klein, Cole Haan and Muji.
With about 1,000 eCommerce clients globally, SingPost operates more than 50 distribution centres across at least 18 countries – including major eCommerce markets in the U.S., Europe, China and the rest of the Asia Pacific region.
In 2015, SingPost saw a 384% jump in domestic eCommerce orders year-on-year in Southeast Asia and Australia during the Black Friday and Cyber Monday shopping period. It also shipped 4.6 million packages in cross-border eCommerce volumes in November, which represents about a 60% increase year-on-year. It processed about US$3 billion in Gross Merchandise Value (GMV) annually through its eCommerce networks. eCommerce related revenue remains robust and was 29% of SingPost Group’s revenue for the half year ended 30 September 2015.
“The launch of SP Commerce marks a significant milestone in SingPost’s transformation from a domestic postal service provider to a global eCommerce logistics enabler. We are well positioned to provide the gateway for brands and retailers, with sights set on international markets to grow their businesses leveraging our existing capabilities as well as newly acquired infrastructure and knowledge,” said Mr. Marcelo Wesseler, Chief Executive Officer, SingPost eCommerce.
Nol van Fenema