Kerry Logistics, a leading logistics service provider in Asia, has introduced six fully automated and programmed robotic butlers at its flagship facility PC3 in Hong Kong to meet the ever-growing consumer demands in online shopping. Kerry Logistics is one of the first 3PLs in Asia to adopt robotic butlers in its operations to enhance fulfillment efficiency and accuracy.

In a statement, Kerry Logistics said the robots “speed-to‐market order fulfillment is the key to success in the retail industry. The process of picking products is at the heart of e-Commerce
operations, where high volumes of small and irregular orders predominate.”
The robotic butlers are being deployed in Kerry Logistics’ order fulfillment centre, where sales orders from retailers and e-commerce marketplaces are processed. Real-time orders are transmitted
to the robots via Kerry Logistics’ proprietary warehouse management system (WMS).
Robots beat performance of human workers
Designated shelves are then delivered to the pick station. A simple lighting indicates which items to include in shipments, with every item tracked via barcodes.
The robotic butlers operate 24 hours a day, and can pick 280 items per hour, compared to 50 items by traditional modes, Kerry Logistics said. This solution is ideal for retail brands which sell a
wide variety of consumer products, the statement added.
Kerry Logistics predominantly operates across Asia, where it has more than 550 offices in 40 countries and territories.
Nol van Fenema
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